Thank you for using AI Headshot Generator! Whether you have questions, suggestions, feedback, or collaboration inquiries, we're happy to help.
Our customer service team will respond to your emails within 24 hours.
Before contacting us, you may want to check our FAQ:
Q: How do I generate an ID photo? A: You can choose either "Upload Photo" mode or "No-Photo Generation" mode. Upload mode requires a selfie, while no-photo mode only needs a description (e.g., "Asian female, business style, white background").
Q: Do generated photos meet official requirements? A: Yes! Our AI system automatically ensures photos meet various official specifications, including head proportion, background color, photo size, etc. You can select specific purposes when generating (e.g., US visa, Japan visa), and the system will automatically adapt to the corresponding specifications.
Q: Can I change the background color? A: Absolutely! After generating a photo, you can select background color in the export options (white, blue, red, light gray, etc.) and preview in real-time.
Q: What photo sizes are supported? A: We support all common sizes, including:
Q: Can I control the file size? A: Yes! You can set target file size when exporting (e.g., 50KB, 100KB, 200KB), and the system will automatically compress to meet requirements.
Q: How do I pay? A: We use a credit system. You can purchase credit packages, and each photo generation consumes corresponding credits. Credits are permanently valid with no expiration concerns.
Q: Is there a free trial? A: New users receive free credits upon registration to experience our service for free.
Q: Do you offer refunds? A: Yes, refunds are available under certain conditions. Please refer to our Refund Policy for details. If you're unsatisfied with generated photos, you can also contact us for free regeneration.
Q: Are my photos saved? A: Photos you upload are automatically deleted after generation. We don't permanently save your original photos. See our Privacy Policy for details.
Q: Will my photos be used for other purposes? A: Absolutely not! Your photos are only used for ID photo generation, not for any other purposes, and won't be shared with third parties.
Q: Is data transmission secure? A: Yes, we use SSL/TLS encryption technology to protect all data transmission, ensuring your information security.
If you're interested in the following collaborations, please contact us:
Please email [email protected], and we'll contact you as soon as possible.
Your feedback is very important to us! If you have any suggestions or find any issues, please let us know through:
You can contact us via email at [email protected] or interact with us on social media.
Our customer service team hours:
For urgent matters, please mark "Urgent" in the email subject, and we'll prioritize handling.
Thank you for choosing AI Headshot Generator! We look forward to providing you with the best service.