Help Center

AI Headshot Generator user guide, FAQ, and tips
Jan 19, 2026

Welcome to the Help Center

Here you can find tutorials, frequently asked questions, and practical tips about AI Headshot Generator. If you can't find the answer you need, please feel free to contact us.

Quick Start

How to Generate Your First ID Photo

  1. Choose Mode

    • Upload Photo Mode: Upload a clear selfie
    • No-Photo Generation Mode: Enter a description, e.g., "Asian female, business style, white background"
  2. Select Purpose

    • Standard ID Photo (ID card, passport)
    • Visa Photo (USA, Japan, Europe, South Korea, etc.)
    • Professional Headshot (resume, LinkedIn)
    • Youth Resume Photo (Korean style, American style)
  3. Choose Style (optional)

    • ID Photo (standard ID photo)
    • Professional (professional style)
    • Business (business style)
    • Academic (academic style)
    • Modern (modern style)
    • More styles...
  4. Click Generate

    • Wait 10-60 seconds for AI to generate your professional photo
    • Preview the result
  5. Export Photo

    • Choose background color (white, blue, red, gray)
    • Set photo size
    • Control file size
    • Download photo

Frequently Asked Questions

About Photo Upload

Q: What kind of photo works best? A: We recommend uploading:

  • High-clarity photos (not blurry or shaky)
  • Front-facing, complete face
  • Well-lit, no facial shadows
  • Simple background (any background works, AI will process automatically)
  • No sunglasses, hats, or other obstructions

Q: Can I upload photos with multiple people? A: No. Please upload a photo with only yourself. AI needs to identify a single face.

Q: Will uploaded photos be saved? A: No. Your uploaded photos are automatically deleted after generation. We don't permanently save your original photos. See Privacy Policy.

Q: What image formats are supported? A: We support common formats like JPEG, PNG, HEIC, etc.

Q: Is there a file size limit? A: We recommend uploading photos under 10MB. If your photo is too large, please compress it first.

About No-Photo Generation Mode

Q: What is no-photo generation mode? A: No-photo generation mode allows you to generate compliant ID photos directly from text descriptions (e.g., "Asian male, business style, white background") without uploading photos.

Q: How should I describe to get the best results? A: We recommend including:

  • Gender: Male / Female
  • Ethnicity: Asian / European / African / Latin, etc.
  • Age range: 20-30 years old / 30-40 years old, etc.
  • Style: Business / Professional / Academic, etc.
  • Background: White background / Blue background, etc.
  • Other requirements: Front view without hat / Smile without teeth, etc.

Examples:

  • "30-year-old Asian female, professional style, light gray background, natural light, smile without teeth"
  • "25-year-old Asian male, academic style, library background, dark jacket, composed"

Q: Can no-photo generated images be used for official documents? A: Yes! AI-generated photos also meet various official specifications. However, we recommend confirming acceptance with specific institutions before use.

About Photo Specifications

Q: How do I choose the correct photo size? A: Different purposes require different sizes:

  • 1-inch photo (25mm × 35mm): Student ID, work ID
  • 2-inch photo (35mm × 49mm): Resume, archive photo
  • Passport photo (33mm × 48mm): Chinese passport
  • US visa (51mm × 51mm): US visa application
  • Japan/Europe visa (35mm × 45mm): Japan, Europe visas
  • View detailed specifications: Visa Photo Size Guide

Q: How do I choose background color? A: Different purposes have different requirements:

  • White: Most common, suitable for passports, visas, ID cards
  • Blue: Chinese ID card, some exam certificates
  • Red: Resumes, some professional certificates
  • Light gray: Some European visas, UK visas

Q: How do I control file size? A: In export options, you can set target file size:

  • 50KB: Small size, suitable for online upload
  • 100KB-200KB: Standard size, suitable for most cases
  • Under 240KB: US visa requirement
  • System automatically compresses to target size while maintaining clarity

About Visa Photos

Q: What are the differences in visa photo requirements for different countries? A: Main differences include:

  • Different sizes: USA 51mm×51mm, Japan/Europe 35mm×45mm
  • Different head proportions: USA 50%-69%, Japan/Europe 70%-80%
  • Different glasses policies: USA and South Korea don't allow glasses, other countries usually do
  • Different background colors: Most require white, UK requires light gray
  • Details: Visa Photo Size Specifications

Q: How do I ensure photos meet visa requirements? A: When generating, select "Visa Photo" purpose, then choose target country (e.g., US visa, Japan visa), and the system will automatically adapt all specifications for that country.

Q: Why can't I wear glasses for US visas? A: Since November 2016, US visa photos prohibit any eyewear (including clear lenses). Our AI can automatically remove glasses or help you generate photos without glasses.

About Payment and Credits

Q: How do I get credits? A:

  • New users receive free credits upon registration
  • Purchase credit packages (one-time purchase, permanently valid)
  • Participate in activities for extra credits

Q: How many credits does generating a photo cost? A: Different modes consume different credits:

  • Upload Photo Mode: X credits per generation
  • No-Photo Generation Mode: Y credits per generation
  • See pricing page for specific credit details

Q: Do credits expire? A: No! Credits you purchase are permanently valid and can be used anytime.

Q: Can I get a refund? A: Yes, refunds are available under certain conditions. Please refer to our Refund Policy for details. If you're unsatisfied with generated photos, you can also contact us for free regeneration.

About Photo Quality

Q: Will generated photos look too fake, like AI-generated? A: No! We use advanced AI algorithms to ensure generated photos have 100% realism, avoiding "plastic skin" issues. Photos retain natural skin texture, lighting effects, and facial details.

Q: Can I adjust beauty filter intensity? A: Yes! We provide natural enhancement options:

  • Light enhancement: Maintains most realistic facial features
  • Medium enhancement: Moderately optimizes skin tone and lighting
  • Heavy enhancement: More noticeable beautification We recommend light or medium to ensure photos meet official "true representation" requirements.

Q: Is photo resolution sufficient? A: Yes! Photos we generate are 300 DPI resolution, fully meeting printing and official submission requirements.

Technical Issues

Q: What if generation fails? A: Possible causes:

  • Unstable network connection: Check network and retry
  • Photo quality issues: Upload a clearer photo
  • Unclear description (no-photo mode): Provide more detailed description If the problem persists, contact customer service with error screenshots.

Q: Why does generation take so long? A: AI processing requires time (usually 10-60 seconds), depending on:

  • Server load
  • Generation complexity
  • Your network speed If it takes more than 2 minutes, refresh and retry.

Q: Which browsers are supported? A: All modern browsers are supported:

  • Chrome (recommended)
  • Safari
  • Firefox
  • Edge Use the latest version for best experience.

Q: Can I use it on mobile? A: Absolutely! Our website is mobile-optimized. You can capture, generate, and download photos directly on your phone.

Tips and Tricks

Tip 1: How to Take Better Selfies

  • Shoot in well-lit natural light (avoid backlighting)
  • Face the light source for even facial lighting
  • Keep front-facing, eyes looking at camera
  • Keep background simple (but not required, AI will process automatically)
  • Natural expression, avoid excessive smiling or stiffness

Tip 2: Quickly Generate Multi-Country Visa Photos

  1. Upload one selfie
  2. Select "Visa Photo" purpose
  3. Sequentially select different countries (USA, Japan, Europe, etc.)
  4. Batch download, prepare multi-country visa photos at once

Tip 3: Unified Team Photo Style

If you need to generate unified style photos for a team:

  1. Choose the same style (e.g., Professional)
  2. Set the same background color
  3. Use the same size specifications
  4. Ensure each person's photo has consistent lighting and angles

Tip 4: Save Common Settings

If you frequently need to generate specific specification photos:

  1. Set all parameters on first generation
  2. Save settings after download (browser will remember)
  3. Use the same settings next time

More Resources


If you have any other questions, please feel free to contact us. We're happy to help!