At AI Headshot Generator, we strive to provide high-quality AI-generated professional photos. We understand that sometimes things don't work out as expected, so we offer refunds under certain conditions.
Last Updated: January 23, 2026
If you purchased a subscription plan, you may request a refund under the following conditions:
| Condition | Requirement |
|---|---|
| Time Limit | Within 7 days of purchase |
| Usage Limit | Credits used must not exceed 10% of total subscription credits |
| Refund Method | Proportional refund after deducting used credits |
| Processing Fee | Payment provider fees (~5%) will be deducted |
If your subscription auto-renewed and you wish to cancel:
| Condition | Requirement |
|---|---|
| Prerequisite | No credits used during the renewed billing period |
| Time Limit | Within 7 days of automatic renewal |
| Refund Method | Full refund, subscription cancelled immediately |
For one-time credit package purchases:
| Condition | Requirement |
|---|---|
| Usage Limit | Credits used must not exceed 50% of purchased amount |
| Time Limit | Within 30 days of purchase |
| Refund Method | Only unused credit value refunded (minus processing fees) |
The following are not eligible for refunds:
Email us at [email protected] with:
Response time: We typically respond within 24-48 hours
Processing time: Approved refunds are processed within 5-7 business days. Actual arrival time depends on your payment method.
Before requesting a refund, consider these options:
If you have questions about our refund policy, please contact us:
We're committed to ensuring your satisfaction with our service.